Medilink International Air Ambulance: International air ambulance services

Your international quality medevac solution. A strategically based international air ambulance service in the middle of the Mediterranean, they are committed to delivering a quality and client-oriented service.

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Medilink's vision is, and has always been, to be a medical company specialised in providing medical assistance where it is not available and is most needed. Medilink International has been a top health-care provider in Africa for over a decade. This dedicated air ambulance service is a natural extension of its mission for quality medical provision to its clients throughout Europe, Africa and the Mediterranean. This service is based on profound medical expertise and extensive training; a formula which brings value to each client experience. 

You can contact Medilink 24 hours a day, 7 days a week on: +356 22 785 785.

 Medilink’s mission is to bring to the market, the best quality vs cost solution. Without compromising quality they focus on providing maximum value to every customer.

Their aim is to be there, where you need them in the quickest time frame possible.

The Medilink air ambulance experience

Quality has always been the main focus for Medilink International, delivering high standards of medical care and customer experience. These are the elements that have been embedded in the MIAA Project.

The MIAA team is an integrated team of professionals, each with his/her own area of expertise, who work together under one roof, with the purpose of delivering this quality experience. Team members are further cross-trained creating a holistic mode of operation. The team coordinates its efforts to focus on patient care, medical and flight training/standards, safe and efficient flight operations and excellent customer service.

All medical personnel that form part of the flight crews are proven professionals, with aero-medical training. Within dedicated air ambulance flights, the crew's main focus is the care of the patient.

MIAA applies the same standards when delivering its other services including stretcher patients or medical escorts on scheduled airline flights or when transporting organs that need to be delivered as fast as possible to hospitals for the final transplant operation.

Services Offered:

• Dedicated air ambulance service (bed to bed)
• Dedicated air ambulance service - neonatal Medevac
• Medical escort on scheduled airline flights
• Medical escort on scheduled airline flights with stretcher
• Combo Medevac using dedicated air ambulance and scheduled airline flights
• Transport of organs for organ transplant 

Base location

Medilink’s base location is Malta.

Malta is a southern European country which consists of an archipelago situated centrally in the Mediterranean, 93 km south of Sicily and 288 km north-east of Tunisia, with Gibraltar 1,826 km to the west and Alexandria 1,510 km to the east.

Throughout history, Malta's location has given it great strategic importance, and a sequence of cultures including the Phoenicians, Carthaginians, Greeks, Romans, Fatimids, Sicilians, Knights of St John, French, and British have all left their footprints on the islands.

This strategic location is still of great importance today and it allows MIAA to maximise its geographic coverage and provide for rapid dispatching anywhere within the Mediterranean, Africa, and Europe.

More about Malta

Malta has a long history of providing quality health care. The first hospital recorded in the country was already functioning by 1372.

Due to the country's formation, basically a collection of islands, the use of aircrafts for Medical Evacuation is quite common place in Malta: a regular practice in patient care. Today, Malta has a very strong medical emergency response culture, with great experience in Medevac patient transport.

Malta was ranked number five in the World Health Organization's ranking of the world's health systems.

Also, due to a number of favourable conditions, Malta has established itself as an aircraft maintenance hub in the Mediterranean. Operations such as Lufthansa Technik, Medavia, and Swiss-based SR Technics, have fully or partially moved their operations to Malta International Airport, also the MIAA operational base. This ensures top quality maintenance for the Medilink fleet, providing added safety to their missions for both crew and patients.

The air ambulance team

MIAA Integrated team of professionals

MIAA missions always include a team of one physician and one flight nurse. Specialised medics (such as anaesthetists, paediatricians, and neonatologists) are on board when the nature of the mission requires their expertise.

MIAA Medical Director

Medilink's team of doctors, nurses, and specialised therapists is led by the MIAA Medical Director:

MIAA Medical Director

• 9 years experience in A&E
• MRCS in A&E Medicine
• Pre-Hospital Emergency Care Training (PHEC)
• ATLS instructor
• ALS instructor
• PALS instructor
• Experience as Flight Medic in helicopter and fixed wing aircraft

The Medical Director advises on medical issues, provides medical care input, and problem solving. He is also responsible for medical policies and procedures, as well as physician recruitment. The Medical Director ensures reliable medical crew member availability and continuity in standards and on-board procedures. All personnel participate in a continuous training program focused at constant improvement of the service and efficiency required to deliver the best service possible.

This includes:

• Flight physiology
• Critical care transport medicine
• Trauma life support
• Infectious diseases and hygiene
• Advanced cardiac life support
• Crew member training

The multi-lingual composition of MIAA’s medical roster enables them to pair efficient medical crew member assignments, enhancing the effectiveness of their communications with medical facilities and patient/family members.

Flight nurses are registered nurses with an average of 8 years of emergency and/or ICU experience.

MIAA’s aeromedical capabilities include specialty teams for adult intensive care, neonate, paediatric, and obstetrical transports.

MIAA’s Base Manager is responsible for hiring and orientation of the medical team, ordering equipment and medications, providing on-call administrative service, and managing and supervising the mission coordinators.

MIAA Base Manager

• 13 years experience as an Emergency Care nurse
• BLS Instructor
• Pre-Hospital Emergency Care Training (PHEC)
• Experienced patient transport, assigned to ambulance crew
• Experience as Flight Nurse both in fixed wing aircrafts and helicopters

MIAA Medical Professionals

Flight doctors

• Experience as Medevac Medics on fixed wing aircrafts and helicopters
• Minimum 8 years experience in A&E or ICU
• Minimum qualifications: ATLS/ACLS
• Trained in Aviation Medicine
• Anaesthetists for patients on ventilator

Flight Nurses

• Experience as Medevac nurses
• Minimum 8 years experience as Critical Care Nurses or A&E
• Trained in Advanced Critical Care
• Trained in Aviation Medicine

The MIAA team also incorporates mission coordinators and customer support operators.

Contact details

Medilink International Air Ambulance Ltd
99 Mill Street
Qormi QRM3100
MALTA.

Tel: +356 - 22 - 785 - 785

Tel: +356 2278 5400
Fax: +356 2124 1064

Email: assistance@mi-aa.com

Website: www.mi-aa.com

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